FAQ’s

Frequently asked questions at Stockley Farm Park

We are open to the public during every school holiday period (determined by a line of best fit for Local Authorities), every weekend and Bank Holiday between February and November.  Plus half day opening on selected Wednesdays throughout the Summer and Autumn term.

Our Christmas event the Exciting Elf Adventure  runs every weekend throughout December.

We are open during term-time for pre-booked educational visits  all year round.

At certain times of the year we carry out maintenance work and update our farm facilities.  The farm is usually closed or partially closed during these periods, which usually occur in January and November.

Please see our calendar  for further information.

We attract visitors of all ages, from babies and toddlers to care home residents. In school term time we run pre-booked educational visits for nurseries and toddler groups right up to A-level students.

Stocktots is aimed at children from walking age – 4 years.

Young Farmers Academy  is aimed a children aged 7 – 12 years.

Yes.

General Admission tickets for days that we are open to the public can be booked up to 12 hours prior to the chosen day of your visit.  You will receive a 10% discount for booking in advance (terms and conditions apply, not applicable to special events).

N.B: Vouchers cannot be redeemed in conjunction with online bookings.

School/group visits & Young Farmers Academy are bookable by phone and email only.

Yes.

When you arrive at our car park you will see our Admissions Hut where a friendly member of staff will be waiting to help you. Please present any vouchers or coupons here to claim special offers.

Please note: Not applicable for special events that are pre-book only e.g. Exciting Elf Experience

Yes.

We accept credit/debit cards at our Admissions Hut, The Willow Barn Tea Room and our Gift Shop. There is a minimum purchase amount of £5.

All school or group visits must be pre-booked. Please contact us  to book your bespoke educational visit to the farm.

Please note: Our Educational Packages have a different format to our regular public open days – For more information about our Educational Packages please click here. 

Our public car park is located 1 mile from the main farm site.  Tractor and trailer rides operate throughout our public opening days to bring you to and from the farm.  We advise against walking to/from the car park as the road can get busy with farm traffic and there are no footpaths.

Coaches and those attending educational visits are asked to park at the main farm site unless otherwise arranged. Please follow signs saying ‘Coaches to Stockley Farm’.

Please note: There are no public toilet facilities at the car park.  If it is an emergency we do have a private porta-loo; simply ask at the ticket kiosk for directions

Yes.

Our tractor and trailer ride runs a shuttle service back and to the car park continuously throughout our public opening days. A round trip will take approximately 20-30 mins, so it is advisable that you bring picnics, coats etc. with you when you first arrive.

One of our trailers is fitted with a ramp to enable access for wheelchair users and we are happy to assist you in boarding and disembarking the trailer safely.  However, if you do not wish to use the ramp, we do have disabled parking spaces on the main farm site.  Simply follow the ‘Coaches to Stockley Farm’ signs from the public car park.

The majority of the farm is on one level and surfaced with concrete or tarmac.

The play area is situated on a grassy field, access is weather dependent.

The Nature Trail does have roots, grass tracks, muddy patches and bumps along the way, and may prove difficult for wheelchair users or buggies that are not so sturdy.

The ‘Story of Milk’ viewing gallery is accessible by stairs only – we are working on solutions to this problem as you read this! However, the lower level is wheelchair accessible

The Willow Barn Tea Room is again all on one level, as are our toilets, which include disabled access and baby changing facilities.

For more information, please read our Access Statement

Yes.  We have extensive outdoor and covered picnic areas suitable for all weathers.

Sorry, only food purchased on the premises may be consumed inside and directly outside the tearoom.  However, there are extensive picnic facilities, both covered and uncovered.

Please Note: This does not apply to pre-booked educational visits during term-time.

Yes.

We have nappy changing facilities in the main ladies’ toilets and in the disabled toilet.

Yes.

We welcome well-behaved dogs on leads.  However dogs (except guide dogs) are not allowed in The Willow Barn Tea Room if it is busy.  Please ensure that you clean up after your dog.

The Nature Trail is approx 1.5 miles long and will take you around 45 mins – 1 hour to walk around – it may take longer with very small children!

You can pick up a map from the Gift Shop to help you navigate your way around it.

Yes, we have a large number of dedicated staff with a wide range of expertise; from qualified teachers, teaching assistants and childcare specialists, to those holding NVQ’s and degrees in Animal Behaviour and Agriculture. Two members of staff recently won awards, for Customer Service Excellence at the Marketing Cheshire Awards, and Competent Young Person in Agriculture at the Cheshire Farms Competition.

We regularly have staff training sessions to ensure that our staff are up to speed with all the latest developments and are suitably qualified to deal with First Aid and Fire Emergencies.

Yes.

Placements are in high demand, so we suggest that you in get in touch with us promptly!  We take on students aged 15 years and above, and we will ask you to send in your CV and attend an interview to ensure that the placement is right for you.

Yes.  We recruit volunteers aged 15 years and above to help out during our busy public weekends.  Placements are generally 12 weeks in duration and involve a combination of animal husbandry and customer service tasks. Volunteers usually complete 4 hours of work on one morning 8am – 12pm or one afternoon 12pm – 4pm, on one weekend day each week.  However, alternative arrangements can be made on a case-by-case basis.

Yes.  Our mobile ‘mini-farm’ goes out to many events throughout the year, from local school fetes, to private birthday parties and national events!  Please contact us for more information.

Yes.  As education is at the heart of our ethos, we donate a ticket to the farm to every school or group that books an educational visit with us, as a raffle prize for fundraising events.

We also offer a monthly prize draw for all other applications for charity donations, this takes place at the end of each month and is drawn at random.  The winning application receives a Family Ticket to raffle off.

We also support CAFT  (the Children’s Adventure Farm Trust) by attending their fundraising open day every year and holding our own fundraising event for them in association with Raring2go!

Our office is open 9am – 5pm Monday – Friday.  If you have an urgent enquiry during the weekend please phone us and we will endeavour to answer your call, or respond to your voice message a.s.a.p.

If you have any further questions or queries, please do not hesitate to contact us.